cancellation policy

please read our cancellation policy before booking:

notice of cancellation. please inform us as soon as possible if you are
unable to attend a course. there is a cancellation fee of 50% on all course bookings. it is
not possible to refund any cancellation made less than 14 days prior to course start date.

non-attendance on certain dates. please inform us of any dates that you will be unable to attend. this will help the tutor to try and accommodate what you have missed in any
subsequent sessions. please be aware that if you do miss sessions, these cannot be
transferred to another course.

non-transferable. bookings for workshops & courses are non-transferable.
you must attend the given course or workshop on the correct dates and at the stated times. cancellation policy rules apply.

punctuality. it is very important that all course participants arrive in plenty of time. if you find yourself running late on the day of the course, please let us know.

please note: we do not accept personal cheques for course payments unless funds have
cleared 14 days prior to your course date. we do accept most credit and debit cards.

we can tailor a course to suit your company, school, college or university, from 1 to 20
people in our studio or on location. .
please contact us for more information.
studio: 01279 817571
office: 01279 506161
mobile: 07831 206467